Report to Council

There is a report going to Council on Tuesday 24 September recommending that the policy be adopted.

The Council Meeting will be held at 6pm at the Dee Why Civic Centre.

View the Council Agenda and Report (Item 8.6)

View the Communications Policy

If you would like to address Council, please complete the form on our website.

Thank you for your interest in this project.

Aug 2019 Submissions now closed

Thank you to those who provided submissions on this policy.

Feedback received during the exhibition period is now being reviewed and considered.

Community feedback and exhibition outcomes will be reported back to Council in the coming months.


Council is in the process of reviewing and harmonising the many policies inherited from the former councils.

As part of that project, the legacy media and communication policies have been reviewed and a single Northern Beaches Communications Policy has been drafted for community feedback.

The purpose of the Communications Policy (draft) is to provide an understanding of the different communication channels Northern Beaches Council use, their intended purpose and the roles and responsibilities of staff in accessing and using them to ensure all communications are well coordinated, effectively managed and responsive to the diverse information needs of the community.

Council recognises that communication with the community is a critical function that underpins understanding and awareness of the decisions of Council and importantly how Council is delivering on the Community Strategic Plan outcomes and goals.

The draft policy defines several principles to ensure that communication between Council and the community will be in a manner that is:

  • accessible and available in multiple formats to accommodate diverse information needs
  • informative and proactive, promoting awareness about the decisions of Council, policies, programs, services and decisions
  • open and transparent, encouraging two-way communication through a variety of channels
  • reflective of how feedback has been used to support decisions
  • positive and builds an engaged and highly satisfied community
  • consistent, timely, accurate and responsive to our community needs
  • respectful of the democratic process acknowledging Council resolutions represent the majority view.

At its meeting on 23 July 2019, Council resolved to place the draft Communications Policy on exhibition.

View the Council Report - 23 July 2019

View the Council minutes - 23 July 2019

Submissions close Sun 25 Aug