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Engagement outcomes

What we heard

Under the IP&R requirements, councils must review their Community Engagement Strategy within 3 months of the local government election as part of the broader review of the Community Strategic Plan.

Feedback from the community was sought from 8 August to 7 September 2025, using a range of communication and community engagement channels.

We received 28 unique responses that showed a mixed level of support.

Some comments said that the draft Policy and Strategy were in line with best practice and that the documents generally have good principles.

We also received comments on the need for even more transparency in decision making, and clearer and easier to understand information.

Issues were raised with the way petitions are reported and some commented that they felt Council over consulted and should ‘they should just go ahead and build things and get on with the job’.

Council adopted the refreshed Engagement Strategy, reflecting this feedback, at its meeting on 18 November 2025.

The existing Policy was rescinded as it duplicated the Strategy and is not a requirement under IP&R guidelines.

FAQs

Frequently asked questions

Resources

Useful links

Timeline

Timeline

  • Timeline item 1 - complete

    Aug 2025: Open and listening

    We want to hear your thoughts on our policy and strategy

  • Timeline item 2 - complete

    Nov 2025: Sharing what we heard

    We'll share with you what we learn from your feedback, and where we go from here

  • Timeline item 3 - complete

    Nov 2025: Council meeting

    Your feedback will be presented at the Council meeting and Council will vote on adopting the Community Engagement Strategy

  • Timeline item 4 - complete

    Nov 2025: Strategy adopted

    Council adopted the Strategy and rescinded the Policy


Support

If you need assistance providing feedback or would like information supplied in your language or another format, please contact Council via 1300 434 434 or council@northernbeaches.nsw.gov.au.

If you would like to speak to someone over the phone in your language, call Translation and Interpreting Service (TIS) on 131 450 for a free interpreting service.

If you have a hearing or speech impairment please contact National Relay Service on 1300 555 727.

الدعم

الدعم

إذا كنت بحاجة إلى مساعدة لتقديم ملاحظات أو كنت ترغب في الحصول على معلومات بلغتك أو بتنسيق آخر، فيُرجى الاتصال بالمجلس على الرقم

1300 434 434 أو عبر البريد الإلكتروني council@northernbeaches.nsw.gov.au

وإذا كنت ترغب في التحدث إلى شخص ما عبر الهاتف بلغتك، فاتصل بخدمة الترجمة التحريرية والشفهية (Translation and Interpreting Service

(TIS)) على الرقم 450 131 للحصول على خدمة ترجمة شفهية مجانية. وأخبِر مَن تتصل به بلغتك المختارة وبأنك تريد التحدث إلى أحد مسؤولي مجلس نورثرن

सहायता

यदि आपको फीडबैक प्रदान करने में सहायता की आवश्यकता है या आप अपनी भाषा या किसी अन्य प्रारूप में जानकारी चाहते हैं, तो कृपया परिषद् से 1300 434 434 या council@northernbeaches.nsw.gov.au पर ईमेल के माध्यम से संपर्क करें।


यदि आप अपनी भाषा में किसी से फोन पर बात करना चाहते हैं, तो निःशुल्क दुभाषिया सेवा के लिए अनुवाद और दुभाषिया सेवा (टीआईएस) (Translation and Interpreting Service (TIS)) को 131 450 पर कॉल करें।

समर्थन

तपाईंलाई पृष्ठपोषण प्रदान गर्न सहायता चाहिएमा वा आफ्नो भाषामा वा अर्को ढाँचामा जानकारी प्राप्त गर्न चाहेमा, कृपया काउन्सिललाई 1300 434 434 वा council@northernbeaches.nsw.gov.au मा सम्पर्क गर्नुहोस्

तपाईं फोनमा कुनै व्यक्तिसँग आफ्नो भाषामा कुरा गर्न चाहनुहुन्छ भने, निःशुल्क दोभाषे सेवाका लागि अनुवादन तथा दोभाषे सेवा (Translation and Interpreting Service, TIS) लाई 131 450 मा कल गर्नुहोस्।

Apoyo

Si necesita ayuda para hacernos llegar su opinión o desea que le facilitemos la información en su idioma o en otro formato, póngase en contacto con el Concejo al 1300 434 434 o en council@northernbeaches.nsw.gov.au

Si desea hablar con alguien por teléfono en su idioma, llame al Servicio de Traducción e Interpretación (Translation and Interpreting Service, TIS) en el 131 450 para recibir un servicio gratuito de interpretación.

支持

如果您在提供反馈时需要帮助,或希望我们以您的语言或其他格式提供信息,请致电1300 434 434 或发送邮件至council@northernbeaches.nsw.gov.au,与市政议会取得联系。

如果您想用您的语言与他人进行电话交谈,请拨打口笔译服务处 (Translation and Interpreting Service TIS ) 的热线 131 450,获得免费口译服务。

རྒྱབ་སྐྱོར།

གལ་སྲིད་ཁྱེད་རང་ལ་དགོངས་འཆར་འབུལ་བའི་ཆེད་དུ་རོགས་རམ་དགོས་པ་ཡང་ན་ཁྱེད་ཀྱི་སྐད་ཡིག་གི་ནང་དུ་ཡང་ན་རྣམ་པ་གཞན་ཞིག་གི་ལམ་ནས་གནས་ཚུལ་ཐོབ་འདོད་ཡོད་ན། ལྷན་ཁང་ལ་ཨང་གྲངས་ 1300 434 434 ཡང་ན་གློག་འཕྲིན་ council@northernbeaches.nsw.gov.au བརྒྱུད་ནས་འབྲེལ་གནང་རོགས།

གལ་སྲིད་ཁྱེད་ཀྱིས་རང་གི་སྐད་ཡིག་གི་ནང་དུ་ཁ་པར་ཐོག་མི་ཞིག་ལ་སྐད་ཆ་བཤད་འདོད་ཡོད་ན། ཡིག་སྒྱུར་དང་སྐད་སྒྱུར་ཞབས་ཞུ་

(Translation and Interpreting Service, TIS) ནས་རིན་པ་སྤྲོད་མི་དགོས་པའི་སྐད་སྒྱུར་ཞབས་ཞུ་ཞིག་ཐོབ་ཆེད་ཨང་གྲངས་ 131 450

Community Engagement images

*All submissions in their entirety are made publicly available in the Community Engagement Report. Personal identifying information, and content which is discriminatory, hateful or which may defame, offend, insult, humiliate or intimidate will be redacted.



Contact customer service on:

1300 434 434

We acknowledge the Traditional Custodians and their Country on which we gather today. By these words we show our respect to all Aboriginal people. We acknowledge Elders past, present and emerging and the spirits and ancestors of the Clans that lived in this area.

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